By Thomas Klikauer (auth.)

Uniquely, this ebook positions verbal exchange contained in the historical improvement of labor and administration and exhibits how this improvement has resulted in the instrumental use of communique, expert by way of the excellence among those that deal with and those that are controlled and directed in the direction of the regulate and approach integration of the workers.

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49 Enlightenment's task has never only been about how things work but has always carried connotations directed towards what ought to be. Under feudalism God and religion had told us what is and what ought to be. Under Enlightenment, this was no longer possible. From this time on we had to find out for ourselves what is and what ought to be. Hence strong scientific demands for our post-feudal society had to be issued. As much as our civil SOCiety changed in the process of Enlightenment, working life underwent dramatic changes as well.

But both can also meet as members of their respective domains and exchange messages between their domains. A third process is directed towards a synthesis when management and labour enter into a process of communication. Finally, Hegel's speculative reason (iii) seeks to provide a perspective that will explain how two actors with sometimes two contrary agendas fit into a single complex thought of communication at work. This is the speculative or utopian element of Hegel who was, after all, a student of Kant.

Inside these spaces social actors can establish competencies for emancipation by using concepts such as communicative action where social action is guided through communicatively established understanding. To accomplish communicatively established understanding the complexities of modern societies must be understood. This needs to occur inside a critical framework that starts with a full comprehension of the role of communication in present work and social life. To achieve this, traditional theory cuts too short.

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